Hire Terms & Conditions

Please find below our main terms and conditions:

Hire Period
The ‘Book Now’ price is for the total number of days of the selected hire period. If the vehicle is returned late, an extra day’s rental may be charged. Minimum hire periods apply to Weekends, Bank/Public holidays and to some locations.

You will have the vehicle for the rental period shown in the agreement. We may agree to extend this rental period but the rental period may never be more than 30 days. If you do not bring the vehicle back on time you are breaking the conditions of this agreement. We can charge you for every day or part-day you have the vehicle after you should have returned it to us. Until we get the vehicle back we will charge you the daily rate published on our website.

Payments
Payment is accepted by debit, credit, Amex card or by BACS. Please note admin fees: debit card no fee (international debit 2%), credit card 3% and Amex 5% fee.
Security deposits range between £3,000-£10,000 however, the majority of cars have a £5000 deposit.
The deposit is pre authorised on a debit, credit or Amex card on the day (if collecting from St Albans) or day before (if delivered). The deposit is held during the hire and once the car has been signed off and no new damage, extra mileage or low fuel, it normally takes around 5 working days to expire (UK high street Banks). International and online cards can take up to 28 days. Pre authorisation means we just have a hold, the money never leaves your banking systems even though it might show less available funds in your account.
For early bookings e.g. 2-3 months in advance we take a 30% deposit and the balance 4 weeks before. Bookings within 8 weeks we require full payment.
Please note once a booking is confirmed it cannot be cancelled or re-arranged. If you have just paid a deposit and in the event of cancellation then you would still be liable for full payment.

Insurance
There are a range of insurance options from self insuring, 3rd party (yours), 3rd party (ours) and  fully comprehensive cover.
The amount of excess depends on which car you have rented. Full write off excesses range from £10,000 to £50,000. We do not offer any facility e.g. CDW to reduce the excess.

Minimum and maximum age limits apply.  There is a £30+vat per day per extra driver charge for additional drivers up to a maximum of 3 drivers in total.
The minimum age is 25 (limited cars). Majority of our cars are 28 years and above to a maximum age limit of 70 years.

Loss or Damage to Vehicle
Depending on the circumstances and the level of cover agreed you will be liable for repair costs and loss of use costs whilst the car is being repaired.

What to do if you have an accident
All accidents must be reported immediately and an accident report form completed. Failure to do this may result in the insurance becoming invalid. If you have an accident you must not admit responsibility. You should get the names and addresses of everyone involved, including witnesses. You should also: make the vehicle secure; tell the police straight away if anyone is injured or there is a disagreement over who is responsible.

All our vehicles are fitted with telematic devices and your vehicle may be tracked for asset recovery and insurance purposes or in the event of unauthorised usage.

Mileage allowance
Rates include 100 inclusive miles per day then a cost per mile thereafter. Varies depending on which car, but can range from £1 to £10 per mile.

Driving Licence / Required Identification
A valid original driving licence (held for at least five years) must be produced at the time of hire. International clients welcome.
Copies of ID must be sent prior to hire and originals must be available to show on the day of hire.
Proof of ID required: Driving licence, DVLA Driver Summary PDF, Passport, 2 x proof of home address (within 3 months and formal in nature e.g. bank / credit card statement, utility bill, council tax etc).

Fuel
Fuel is not included in the price. If the vehicle is not returned with the same amount of fuel then there is a charge of £30+vat plus cost of fuel at the time of hire.

Additional Drivers
There is a £30+vat per day per driver charge for any additional drivers. Driving licences for additional drivers must be shown at the time of hire plus copies prior to hire.

London Congestion Charge / Dart Charge
You are liable for the first and last day of the hire if the vehicle is delivered and/or collected in the congestion zone or if we travel through the zone to the delivery/collection location. The hirer is liable and responsible for any additional days payment if the vehicle is driven in the zone during any other apart of the rental.

Vehicle returns
The hirer is responsible for ensuring the vehicle is returned to the agreed location. If we have agreed for the vehicle to be returned outside of office hours, the hirer will remain responsible for the vehicle and it’s condition until it is re-inspected by a member of our staff. The hirer will remain responsible for the vehicle and it’s condition and any parking charges until it is re-inspected by a member of our staff.

Our Location
Customers are able to park their own vehicles at our Head office location.

Parking, Traffic and other offences / fines
All fines and court costs for parking, traffic or other offences (including any costs which arise if the vehicle is clamped or towed) are the responsibility of the hirer. An extra £30+vat admin charge per offence will apply.

No Smoking Policy
We operate a no smoking policy on all rental vehicles and reserve the right to charge a fixed £500 valeting fee on return of the vehicle if you have smoked or allowed smoking within the vehicle. This includes allowing cigarette smoke or ash into the vehicle which would imply the above.

Foreign Travel
Cars may be taken out of England, Scotland or Wales but only with pre-written consent from us. Vehicles taken abroad will be subject to a Green card, which is European insurance cover. For a week or part of its an extra £175 fee.

Child / Baby Seats
We do not supply car seats. Any fitting of your own car seat is the responsibility of the hirer.

Cancellations
Once a payment has been taken and the booking has been confirmed via email the hire cannot be cancelled, re-booked or changed under any circumstances. In the event of a deposit taken, you may well still be liable for the full amount.

Your contract with us
By signing the form at the place you rented the vehicle from, you will have accepted the conditions set out in this rental agreement. Please read the agreement carefully. If there is anything you do not understand or do not agree with, please ask a member of staff at the time of hire.

Your responsibilities
You must look after the vehicle and the keys to the vehicle. You must always lock the vehicle when you are not using it, and use any security device fitted to or supplied with the vehicle. You must always protect the vehicle against bad weather which can cause damage. You must make sure that you use the correct fuel.
You are responsible for any damage to the vehicle during your hire.
You must not sell, rent or dispose of the vehicle or any of its parts.You must not give anyone any legal rights over the vehicle.
You must not let anyone work on the vehicle without our permission. If we do give you permission, we will only give you a refund if you have a receipt for the work from a VAT registered garage.
You must let us know as soon as you become aware of a fault in the vehicle.
You must bring the vehicle back to the place we agreed. One of our staff must see the vehicle to check that it is in good condition. If we have agreed that you may return the vehicle outside business hours, you will remain responsible for the vehicle and its condition until it is re-inspected by a member of staff.

You will have to pay for reasonable costs of repair if:
• we have to pay extra costs to return the vehicle to its condition when the pre-rental inspection was carried out (for example, if extra valeting time or special material or equipment is needed to restore the vehicle to its pre-rental condition); or
• you have damaged the inside of the vehicle.
Before you bring back the vehicle you must check that you have not left any personal belongings in the vehicle.

Our responsibilities
We have maintained the vehicle to at least the manufacturer’s recommended standard. We assure you that the vehicle is roadworthy and suitable for renting at the start of the rental period. We are not responsible for indirect or consequential losses which happen as a side effect of a breakdown which are not foreseeable by either party (such as loss of profits or loss of opportunity).

Property
We are only responsible for loss or damage to property left in the vehicle if the loss or damage results from our negligence or a breach of contract.

Conditions of use
The vehicle must only be driven by you and any other driver named only, or by anyone else we authorise in writing. Anyone driving the vehicle must have a full valid driving licence.

You or any other authorised driver must not:
• use the vehicle for hire or reward;
• use the vehicle for any illegal purpose;
• use the vehicle for racing, pacemaking, testing the vehicle’s reliability and speed or teaching someone to drive;
• use the vehicle while under the influence of alcohol or drugs;
• drive the vehicle outside England, Scotland and Wales, unless we have given you written permission;

Additional charges
We work out our charges using as per repair costs stated on the contract. You will be liable for:

The rental and any other charges we work out according to this agreement.
Any charge for loss or damage resulting from your hire.
A refuelling service charge if you have used, and not replaced, the quantity of fuel that we supplied at the start of the original rental. £25+vat plus cost of fuel.
All fines and court costs for parking, traffic or other offences (including any costs which arise if the vehicle is clamped). You must pay the appropriate authority any fines and costs if and when the authority demands this payment. If you do not, you will be responsible to pay our reasonable administration charges which arise when we deal with these matters.
The reasonable cost of repairing any extra damage which was not noted on our damage sheet / contract, whether you were at fault or not. And the reasonable cost of replacing the vehicle if it is stolen due to hirer negligence.
A loss-of-income charge, when we demand it, if we cannot rent out the vehicle because it needs to be repaired, it is a write-off (can’t be repaired) or it has been stolen and we are waiting to receive full payment of the vehicle’s value. We will charge you at the published daily rate and we will never charge you for more than 30 days’ rental charges. We will always do everything we can to make sure the vehicle is repaired or we get payment as soon as possible.
Interest which we will add every day to any amount you do not pay us on time, at the rate of 4% a year above the base lending rate.
Value added tax and all other taxes on any of the charges listed above, as appropriate. You are responsible for all charges, even if you have asked someone else to be responsible for them.

Self insuring
This is possible, but depends on what type of policy you have and whether or not you can add on a ‘hire car’. We have to refer the amount of cover you arrange, the type of policy and the insurer you have chosen to our insurers before the hire can commence. Proof of an insurance certificate or cover note will be required.

We must be satisfied with the cover and policy conditions, and you must not change them. We may ask your insurers to record our name as owners of the vehicle. If the vehicle is damaged or stolen you will let us negotiate with the insurers about whether the vehicle can be repaired or what compensation is due to us. You are financially responsible for settling the full claim and paying all costs if the policy you have arranged fails and the vehicle is damaged, lost or stolen, or a claim as made by any other party.

Supercar Availability
All cars are subject to availability and can be subject to change without prior notice.

Data Protection
You agree that we may use any information you have given us to carry out our own background research. If you break the agreement we can give this information to credit reference agencies, the Driver and Vehicle Licensing Authority (DVLA), debt collectors and any other relevant organisation.

Ending the agreement
If we end this agreement it will not affect our right to receive any money we are owed under the conditions of this agreement. We can also claim reasonable costs from you if you do not meet the main requirements of this agreement. We can repossess the vehicle (and charge you a reasonable amount) without using unreasonable force or causing damage.

Governing UK Law
This agreement is governed by the laws of the UK. Any dispute may be settled in a court in the UK.

If you would like any further clarification regarding our terms and conditions, please contact us.